At Ellee, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard it.

1. Information We Collect

We collect personal information when you visit our website, create an account, place an order, or contact our customer support team. The types of information we collect include:

• Personal Information: Your name, contact details (phone number, email, and address), and billing/shipping information.
• Order Information: Details of your orders, such as product preferences, customization details, and payment information.
• Technical Information: IP address, browser type, device information, and browsing history on our website.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Order Processing: To fulfill your orders, process payments, and deliver products to you.
• Customer Support: To respond to your questions, handle requests, and address any issues.
• Personalization: To offer customized products based on your specifications.
• Marketing: With your consent, we may send you promotional offers, newsletters, or updates about new products and services.
• Website Improvement: To enhance our website’s functionality and understand customer preferences.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted third-party vendors that assist in processing payments, fulfilling orders, and delivering products.
• Legal Requirements: When required by law or to protect our rights, we may disclose information to law enforcement or regulatory agencies.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your shopping experience by:

• Saving your preferences and tracking your visits.
• Analyzing website traffic and user behavior to improve our services.

You can control cookie preferences in your browser settings. However, disabling cookies may affect the functionality of certain website features.

5. Data Security

We take data protection seriously and employ industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. Our website uses SSL (Secure Socket Layer) encryption to safeguard sensitive information during transactions.

6. Retention of Your Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When no longer needed, we securely delete or anonymize your data.

7. Your Rights

Depending on your jurisdiction, you may have the following rights concerning your personal information:

• Access: Request a copy of the information we hold about you.
• Correction: Request corrections if your information is inaccurate or incomplete.
• Deletion: Request deletion of your information, subject to legal requirements.
• Opt-out: Opt-out of marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies.

9. Changes to Our Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the effective date at the top of the policy will be revised. We encourage you to review the policy regularly.

10. Contact Us

If you have questions about this Privacy Policy or would like to exercise your rights, please contact us at:

• Email: support@ellee.com
• Phone: +91 8714979176

By using our website, you agree to the terms of this Privacy Policy. Thank you for trusting Ellee with your personal information.